After I turned 75 I was told I didn’t need mammograms any more. They said breast tissue changes and mammogram are no longer good predictors. They encouraged breast self exams. It was never my favorite examination so I was happy.
In 2020, in the middle of the Covid lockdown, I thought I felt something and called my doctor who encouraged me to get a mammogram . Let’s not think about the logic at work here. I did a little informal research and found out they now have some kind of 3D imaging. So I called my insurance “concierge” who is supposed to have all the answers, and asked if this required an extra charge, or how do I get it. Answer: this is done routinely. What she did not tell me was that since I said I thought I found a lump, I would be responsible for all kinds of charges. If I had just made an appointment for a routine mammogram, Medicare would pay for the whole thing.
THINK ABOUT THAT ONE!
So I contest the charges on the grounds that they should have told me about it. I certainly gave them a chance. They are the only vendor that isn’t required to tell me a price before I buy; clearly a recipe for extortion. But I pay the bill. Months later I get a bill from a debt collector; the radiologist claims he hasn’t been paid. This one I protest vehemently. Where has he been all this time. He should ask my insurer for the money.
Two years have passed and I thought I was finished. I get a bill from another debt collector telling me I owe $44.49. I decide it’s not worth $44 to figure out if I really owe it two years later. I’m ready to pay the bill. I look at the papers carefully. They do not tell me how to make out the check, where to send it, or any other useful information. Not even an email address. Am I expecting too much?